Contact us
Please select the nature of your enquiry from the options below:
Contact your local garden centre
Gardening Club enquiries
General Customer Services
Website & online shop enquiries
Click and Collect enquiries
Media enquiries
General business & sales enquiries
Contact form
Contact your local garden centre
Our friendly garden centre staff are always available to help with general enquiries or plant advice. Please use the garden centre finder to access your local store’s contact details.
Gardening Club enquiries
If you have lost your card or have a Gardening Club enquiry please contact Gardening Club Customer Services on 0844 335 1735 or enquiries@yourgardeningclub.co.uk
(*Calls cost 5p per minute from BT landlines. Mobile and other network costs may vary. Calls may be recorded)
Please use the above contact details for Gardening Club enquiries only.
Customer Services at Head Office including online purchase enquiries
Our Customer Services Team at Head Office are here to assist you. Please contact us and we will be happy to help.
For online purchases and other enquiries
Call us on 0844 272 3000*
Email us on customer.services@thegardencentregroup.co.uk
If preferred you can write to us at:
Customer Services Team
The Garden Centre Group Trading Limited
Syon Park
Middlesex
TW8 8JF
If your query relates to an online order that you have placed, please remember to have your order number to hand so that we can deal with your request efficiently.
(*Calls cost 5p per minute from BT landlines. Mobile and other network costs may vary. Calls may be recorded)
Click and Collect enquiries
Please contact your collection garden centre with any enquiries relating to your order as soon as possible. Find out more about our Click and Collect service and returns policy.
Media enquiries
For national corporate PR enquiries please contact -
Financial Dynamics
Caroline Stewart or Hazel Stevenson
020 7831 3113
For national consumer, event and regional PR enquiries please contact -
Porcupine PR
01278 446801 (24 hours)
General business enquiries
For general business and sales enquiries please contact reception on 0844 800 8082*
(*Calls cost 5p per minute from BT landlines. Mobile and other network costs may vary. Calls may be recorded)
Our office hours are Monday to Friday, 9.00am - 5.00pm
